AML Policy and KYC Verification at Legionbet

We operate Legionbet Casino under Curaçao licence OGL/2023/1567/0098, and that licence binds us to strict anti-money-laundering and counter-terrorist-financing obligations. This page sets out, in plain terms, what we verify, when we verify it, and what we expect from you.

Our AML Commitment

Legionbet Casino is operated by Legionbet N.V. and licensed by the Curaçao gaming authority. Our anti-money-laundering programme is built on the Money Laundering and Terrorist Financing Prevention framework of our licence jurisdiction, and it applies to every account on our platform without exception.

In practice this means we must know who our players are, understand where their funds come from, and report suspicious activity to the relevant financial intelligence authority. We cannot, and will not, process transactions that we cannot reasonably account for. These duties are not optional for us, and they protect you as much as they protect our platform.

When We Verify You

Verification points

We verify every player before the first withdrawal, and we may verify earlier. Verification is triggered at registration, at the point of your first withdrawal request, and again at defined thresholds or when something in your account activity warrants a second look.

At registration: we confirm your name, date of birth and address details, and screen them against sanctions and politically-exposed-person lists.
Before your first withdrawal: full document verification is mandatory. Minimum withdrawal is £25.
At thresholds: cumulative deposits or withdrawals above levels set by our risk policy prompt enhanced checks.
On risk indicators: a change of payment method, unusual transaction patterns or conflicting account data can trigger re-verification at any time.

Documents we accept

Identity document: a valid passport, national ID card or driving licence, showing your photo, full name, date of birth, document number and expiry date.
Proof of address: a utility bill, bank statement or official government correspondence dated within the last three months, showing your name and residential address.
Payment method verification: a photo of the card used (first six and last four digits visible, middle digits and CVV covered), or a screenshot of your e-wallet or crypto wallet showing your name or account details.

Verification Step by Step

We process verification within 72 hours of receiving complete, legible documents. In most cases it takes considerably less. Here is the sequence:

1. You upload your documents through the secure Verification section of your account, or send them to [email protected].
2. Our compliance team checks each document for validity, legibility and consistency with your account details.
3. We cross-check your identity against sanctions and PEP databases.
4. If anything is unclear, we contact you by email or 24/7 live chat and specify exactly what is missing.
5. Once approved, your account status changes to verified and withdrawals are released for processing.

How your documents are protected

Documents are stored on encrypted servers with strictly limited access. Only trained compliance staff can view them, each access is logged, and we never share your verification data with third parties except where we are legally required to do so by our regulator or by law-enforcement request.

Source of Funds Checks

For the majority of players, identity and payment-method verification is all we ever need. Where deposit volumes or patterns exceed what our risk framework considers ordinary for your player profile, we will ask you to demonstrate the source of the funds you play with. This is a standard regulatory obligation, not an accusation.

Acceptable evidence typically includes recent payslips, a tax return, a pension statement, bank statements showing regular income, or documentation of the sale of an asset. Larger deposits made in cryptocurrency follow the same rule. The threshold and the exact documents requested depend on your individual activity, and our compliance team will tell you precisely what we need and why.

How We Monitor Transactions

Every deposit and withdrawal on our platform passes through automated and manual monitoring. We look at amounts, frequency, payment channels and the consistency of each transaction with your verified profile and playing history.

Minimum deposit: £20. Minimum withdrawal: £25.
Maximum withdrawal: £5,000 per day and £20,000 per month. Higher limits apply to our Platinum and Diamond VIP tiers.
Withdrawal times: 0-24 hours for e-wallets and crypto, 1-3 business days for cards and bank transfer.
We charge no fees on deposits or withdrawals.
Same-method rule: where technically possible, we return funds via the same method you used to deposit, in proportion to what was deposited with it. Where this is not possible, we refund to a verified method in your own name.

Payments in your name only

We accept deposits only from payment instruments registered in your own name. Third-party deposits, including deposits from a partner's or family member's card or wallet, are returned and may lead to verification review. This rule exists because returning funds to a source we cannot verify would breach our licence conditions.

If Verification Fails

Where you do not provide the requested documents, or the documents do not match your account details, we must act. The measures we take are proportionate to the situation:

Withdrawals are held until verification is complete. This is the immediate default.
Where a deadline passes without a response, we may suspend the account entirely.
Documents refused for forgery or identity mismatch lead to account closure and forfeiture of bonuses and winnings derived from them.
Where we identify sanctioned individuals, fraud or suspected criminal proceeds, we close the account, retain documents as evidence, and file a report with the relevant authority. We may be legally prohibited from telling you that such a report was made.
Funds in a closed unverified account are returned to their verified source, minus amounts owed.

How Long We Keep Records

We retain your verification documents and transaction records for at least five years after the end of your business relationship with us, as required by our licence conditions. This retention period allows us to respond to regulator requests, financial-intelligence enquiries and lawful investigations.

Once the retention period expires and no legal hold applies, we delete your documents securely. You may request a copy of the personal data we hold about you at any time by writing to [email protected], and we will respond within the statutory timeframe.

Frequently asked questions

How long does verification take at Legionbet Casino?

We complete verification within 72 hours of receiving complete, legible documents, usually faster. If something is missing, our compliance team contacts you directly through live chat or email.

Can I withdraw before I am verified?

No. Full document verification is required before your first withdrawal. Deposits and play are possible before that, but funds are held until your identity, address and payment method are confirmed.

Why do you ask for source of funds?

Our Curaçao licence obliges us to confirm that larger or unusual deposits come from legitimate sources. It is a routine check applied to a minority of accounts, not an accusation, and we tell you exactly which documents we need.

Can I deposit with someone else's card?

No. We only accept payments from instruments registered in your own name. Third-party deposits are returned to the source and may trigger a verification review of your account.